Hi guys. I just switched my previous Dal 60% off peak subscription to NS flex weekend vrij by 31 euro per month. But I switched it on 25th Nov and I get a invoice that I have to pay entire month 31euro before 29th Nov. I wonder why do I need to pay for it Since it only started 3 days. And further I Did not know where would my previous subscription refund because as the letter said the Ns would refund remaining money about40 euro But I dont know where my money goes.
Beste antwoord door Iris NS
Welcome to our NS Community, Diaos Zhou :)
The costs for NS Flex Weekend Vrij need to be paid in advance. The other costs for this month will be on the next invoice. The refund for your previous regular subscription will be paid back within 4 weeks to your bank account.