Hello, I would like to ask about cancelling my Dal vrij subscription during the first month so the next payment won't be deducted.
To explain more my subscription has started on 14/01 and the next invoice is 14/02, so can I cancel it before or on the 14/02 before cutting the payment for the next month from my bank, if anyone could help it would be appreciated
Also if I cancel it can I keep the ovchipkaart as ns flex and keep travelling on trein rekening?
Thank you in advance
Beste antwoord door Robert B
Welcome to the NS Community!
If this concerns NS Flex, you can only change after 1 month.
The second month will be billed but after you change something, reimbursement will take place within a few days.
If you don’t have NS Flex Dal Vrij but a yearly classic subscription, you can change to Flex Basis (no subscription) at any time. See ns.nl/abonnementen.