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Changing my NS Flex subscription

  • 19 april 2019
  • 2 reacties
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  • Op het juiste spoor
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I am abroad now and I would like to change my NS Flex subscription from "NS Flex Dal vrij" to " NS Flex zonder abonement". I can start the process but at last confirmation step I receive always this message"Het is niet gelukt om uw wijziging te verwerken".
I yook NS Flex Dal vrij subscription a few months ago and for sure more than 1 month has passed.
Would you please help me fo this changing?
Thanks in advance,
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Beste antwoord door Tochjo 19 april 2019, 08:22

For help with this you should contact customer service directly. Since you're abroad, the easiest way to do this is probably via chat (press Chat with NS on this page) or by sending a message on Twitter or Facebook.
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For help with this you should contact customer service directly. Since you're abroad, the easiest way to do this is probably via chat (press Chat with NS on this page) or by sending a message on Twitter or Facebook.
Hello MFA, welcome at our community,

The best thing to do is to reach our customer service. Thanks for the answer, Tochjo.

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