beantwoord

Charged Incorrectly, How to get it rectified

  • 25 maart 2020
  • 3 reacties
  • 89 Bekeken

Hi,

Good day, I had changed my subscription on my NS Flex card on 24th Feb 2020 to Zero subscription, post which i have not used it as I am out of country, but now I have been charged 72 Euros incorrectly, please help me get it resolved

 

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Beste antwoord door Robert B 25 maart 2020, 16:26

Welcome to the NS Community!

See the invoice in Mijn NS, the 2nd page will show all costs. They will probably be for travel before feb 24th which was not invoiced/debited earlier.

Bekijk origineel

3 reacties

 

 

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Welcome to the NS Community!

See the invoice in Mijn NS, the 2nd page will show all costs. They will probably be for travel before feb 24th which was not invoiced/debited earlier.

Welcome to the NS Community!

See the invoice in Mijn NS, the 2nd page will show all costs. They will problaby be for travel before feb 24th which was not invoiced/debited earlier.

Thank you, you are right, those were the charges ofthe trips done before 24th Feb 2020. Missed to see the second page earlier.

Reageer