het is me net opgevallen, dat wanneer ik met mijn Flex abo in Duivendrecht overstap er op het scherm van het GVB paaltje "Reizen op Saldo" staat. Is dat correct ? Moet ik me zorgen maken ?
Beste antwoord door Jouke NS
There are more customers that are experiencing the same problem. It is important that you have no negative credit on your card when you try to check in with NS Flex with other companies. In some cases, as has been mentioned in other topics, putting a small fee of € 4,00 on the card fixes the problem. Why this situation is happening in the last few weeks is unclear to mee. I have made a report towards the responsible department for them to check this problem.