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how to change the NS flex to the traditional season ticket

  • 18 december 2018
  • 1 reactie
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  • Op het juiste spoor
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I ordered the NS flex always free last month, but found it not suitable for me. Now I want to change it to the season ticket, how can I do that? I could not find where to cancel it. I change the NS flex always free to without subscription, but now when I'm trying to order the season ticket, it says "You can not combine the product with the other products on your OV chip card". How can I solve this?
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Beste antwoord door Jouke NS 18 december 2018, 11:16

Hi B.Hu and welcome to the NS Community.



In your case, you might want to contact our Customer Service using the Live Chat option. They will be able to help you with this issue and advise you in the steps you will have to take to solve it.
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1 reactie

Hi B.Hu and welcome to the NS Community.

In your case, you might want to contact our Customer Service using the Live Chat option. They will be able to help you with this issue and advise you in the steps you will have to take to solve it.

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