beantwoord

NS Flex and OV balance

  • 8 december 2018
  • 1 reactie
  • 228 Bekeken

?Hello
I have used NS Flex for 1 month and today I have the first invoice from NS Flex, saying I need to pay for the travel cost last month
However I still have around 50th in my OV card and this has been deduced yet. I wonder if and how can I pay NS Flex costs with my balance.
Thanks a lot
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Beste antwoord door Tochjo 8 december 2018, 04:44

The credit on the card should have been deducted from the first invoice automatically. If this didn't happen, you can go to a service desk. They can remove the credit from the card and pay the amount to you.
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The credit on the card should have been deducted from the first invoice automatically. If this didn't happen, you can go to a service desk. They can remove the credit from the card and pay the amount to you.

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