I have ordered the NS Flex Weekend pass with OV chip card on 10th April 2019.
I still didn't received the card.The invoice is already generated today.Kindly help me out in getting the card asap.
Beste antwoord door Jouke NS
I would like to advise you to contact our Customer Service through Social Media or Live Chat. We can then check your order and if possible provide you with your card number. Once you have that number you can contact the Customer Service OV-chipcard and ask them where the card is. They are the company that produces and ship the cards. NS is not involved in that part of the process.