Good Morning
I took a subscription on 6 October for 40% for off peak hour. But I didn't recieve any discount on my travel.
Could you check and refund me?
My card no. Is 3528************
Refund Request for travel
Welcome to our NS Community, V VASUDEV VASUDEV. Have you picked up the order at a ticket machine before traveling?
I have the exactly the same problem and now I paid way more for my travels than I should have. Full charge + additional useless subscription cost 😡
The website even says there are no products to be loaded at the ticket machine.
+3On what time did you check in? You have to check in during off peak hours to get the discount.
+4The website even says there are no products to be loaded at the ticket machine.
Welcome
The Mijn NS website never shows any products to be loaded/picked up at a machine. That link/info is totally useless (a relic from the past) 😥
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