I buy a ticket today from Utrecht to Deen haag but Unfortunately I pay money but NS application didn’t give me a ticket and also my money didn’t back to my account so how can you help me?
Beste antwoord door Laura NS
Hi Alirezangv and welcome to our NS Community!
How unfortunate that the proces didn't go as planned. When are you traveling? When exactly did you order this ticket? Sometimes it can take up to half an hour for the ticket to arrive. Or did you buy a new ticket already?