beantwoord

money back

  • 25 september 2020
  • 1 reactie
  • 431 Bekeken

Dear

I buy a ticket today from Utrecht to Deen haag but Unfortunately I pay money but NS application didn’t give me a ticket and also my money didn’t back to my account so how can you help me?

thanks

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Beste antwoord door Laura NS 25 september 2020, 13:05

Hi Alirezangv and welcome to our NS Community!

How unfortunate that the proces didn't go as planned. When are you traveling? When exactly did you order this ticket? Sometimes it can take up to half an hour for the ticket to arrive. Or did you buy a new ticket already?

 

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1 reactie

Hi Alirezangv and welcome to our NS Community!

How unfortunate that the proces didn't go as planned. When are you traveling? When exactly did you order this ticket? Sometimes it can take up to half an hour for the ticket to arrive. Or did you buy a new ticket already?

 

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