I asked service center and staff told me that application is not working so my money wouldn’t get withdrawed so I bought a ticket from her, but when I checked my bank account, money got withdrawn 2 times.
So I want you to refund it.
11.9 euro for 2 times = 23.8 euro
I attach the screenshot of my payment and the error moment.
Beste antwoord door Denice NS
Hi Yuna. Welcome to the Community.
Currently our systems are having some problems. If the order got stuck you should automatically get the money back on your account within 5 business days. If you have not received the money within that time please contact our Customer Service. This is easiest via Facebook, Twitter or Chat.