beantwoord

Check in/Check out

  • 6 October 2021
  • 1 reactie
  • 41 Bekeken

So I checked into the wrong machine in Almelo, it was the blue machine since I had to take the NS sprinter and then I checked out of another machine which was yellow and that was the only one there when I arrived in Rijsen. What will happen?

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Beste antwoord door Tamzin 6 October 2021, 09:43

Bekijk origineel

1 reactie

Reputatie 7
Badge +3

The blue machine belongs to Blauwnet, the yellow one to NS. Both companies will now overcharge you because of a missing check-in/out . 

If you use NS Flex you must contact the NS customer service to correct the wrong check in. If you don't use NS Flex you will have to contact the customers services of both NS and Blauwnet.

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