Just want to compliment the NS ticket lady that tried what she could on Amsterdam Centraal to help when my card got stuck in the ING geldautomaat . She phoned ING and tried to get them to help (she fortunately had a number to call) , but sadly ING are not able to assist people when using their ATMs on the station.
The ING geldautomaat on Amsterdam centraal have no contact details for ING if there is a problem (no number anywhere on the ATM!). Even calling their helpline , they offer zero assistance if your card is stuck in the machine. If you are a tourist and have a problem with the ING ATM, you will not get any help. So be warned!
I can only recommend that NS look into this ATM and make sure ING can provide proper assistance (at the very least ING MUST put a phone number on there!) , it is terrible to lose your bank card when you are travelling through amsterdam .
This is the ING geld automaat next to the Shakies and across AKO .