Could you kindly advise how I could get report in PDF format? As per request by my insurance company, I need submit a report for claim lost baggages.
Thank you so much fro your kind reply.
Beste antwoord door Stijn NS
Good morning Lost baggages in Den Haag and welcome to the NS Community!
Sadly, it's not possible to receive the full form in a PDF format directly. We do send a confirmation once you've filled in the form digitally, but that doesn't contain all the information you filled in.
You can receive a printed out version of the full form at a Service Desk however, but you'll have to scan and convert that into a digital file yourself.
If you have any further questions regarding the lost and found process, I would recommend to contact our Lost and Found department. You can reach them by phone, 030-7515155, options 4-1.