Dear Ns ,
I travel at least 5 days to my work respecting all the rules all the time , never had a fine of any kind here in the Netherlands , unfortunately on Thursday April the 25th i had really baaaaaad experience with 3 of your conductors , i travel with a business card from Delft to Gouda and check-in as i do always and walking towards the platform , there was the train and only one door was open so i thought it still possible to get on (no conductor ever before said that is not allowed) , And because the conductors were still standing on the platform but when they saw me they rushed to get on the train , they stood on the door and one of them started shouting in my face , didn't understand what he was saying because my Dutch isn't very good and maybe if he was acting professionally and speaking clearly i would have understood what he was trying to say , but instead he kept acting rude , unfriendly , irritated , without giving me a chance to speak , i can understand the frustration and the challenges the conductors face everyday and the hard work they do to make sure all the trains leave and arrive on time but he had time to treat me like that yet he didn't let me get on the train !!!?? I was completely confused , so i tried to get on , i used no power whatsoever , that was when they attacked me shouting that i was aggressive !?? I was shocked they tried to put me on ground and all i was doing is trying to stay on my feet because I'm not a criminal or a terrorist , but they treated me as one , when he knew that i spoke English he said that he already told me not getting on the train after a conductor whistle and explained it to me , how could that be an explanation while i didn't understood what he was saying especially that it was in Dutch??? then another conductor joined them and they twisted my arm and put it behind my back and kept twisting and squeezing it , while i was screaming of pain and he was asking me not to move which was hilarious ! he was breaking my arm and asking me not to move !? I don't know what kind of authority he was given to use force but he got it all wrong because i wasn't attacking them or fighting back , he kept hurting me until the police agents arrived , they asked him to let go of me but he didn't , the police agent had to ask him again then he did , he started telling his version of the story and telling the agents that he's gonna press charges plus a fine and insisted on that , the police agent told him "er is geen letsel" of course there is no injurie because i didn't hit anybody , so no charges , he didn't like it , then he said in this case I'm going to give you 3 fines , it was 1 then turned to 3 because he couldn't press charges ???!! Hundreds of people around me i felt devastated so I didn't argue i asked permission from the police agents then i went away . It was my mistake that i didn't know that I'm not allowed to get on the train after the conductors whistle and i accept to pay the fine (only one not 3 , still didn't receive it yet ) , but Being ridiculed , embarrassed in front of other people, and all that Humiliation can be very damaging to a person. ... Having one's dignity taken away like that is a very serious situation so i hope that my voice will find somebody that can truly listen in order to prevent it from happening to other people.
Ps : there is security cameras everywhere at the station so the footage can confirm my story .