I ordered my personal OV chipkaart on the 10th of october and it is still not here. Relatienummer: 25875486
Onskenmerk: 5161698653
I ordered my personal OV chipkaart on the 10th of october and it is still not here. Relatienummer: 25875486
Onskenmerk: 5161698653
Hi Stavroula Karamanavi and welcome to the NS Community!
How unfortunate that you didn't received the OV-chipcard yet. Did you order a personal OV-chipcard with a contract? If yes, please contact our costumer service to check your order. Then they can check if the order went well and if you ordered a contract, they can give you temporary travel right so you can use your contract.
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