I accidentally checked in with the IC direct machine and then check out in the same station with the simple one. In the end I was charged 10e and also 2.30e. The people working at the station told me that I can apply for a refund for this. How can I do that?
Beste antwoord door Brian NS
If you forget to check out, you can indeed contact the Customer Service to claim a refund. We can also help you have course, if you send me your address data and ov-chipcard number in a private message. Then I will help you.