I recently moved to amsterdam for an internship and bought the Dal voordeel subscription for a year. The next day I bought the Traject Vrij subscription on recommendation by my HR department which also gives me the 40% discount on offpeak hours additional to the discount on my fixed route. Can I cancel possibly my Dal voordeel subscription with a refund? I have not used it but did pick up the order from the ticket machine.
Beste antwoord door Stijn NS
After you've purchased your subscription you've got a period of two weeks during which you're allowed, by law, to cancel the subscription. You can contact our Customer Service for this, my colleague there can help you with this!