Hello, on Wensday I traveled from Vlissingen to Eindhoven. I bought an online ticket at 19:00 for a train in 19:21. When I got on the train I still hadn't received the ticket and a conductor came to check my ticket. I showed him my payment of 14 euros in ING and he checked in my OV card telling me to check out in Eindhoven. I received my e ticket in 20:00, an hour later after I bought the ticket. When I checked out with my OV card I got a fee of 50 eu. I think the fee it's unfair since it was your fault for sending me the ticket super late, since I've noticed it usually takes 10 minutes to send, not an hour.
Beste antwoord door rvdborgtBekijk origineel