Dear NS,
I have lost my personal OV chip card with a NS season ticket with it. I have my card number with me but I do not have the expiry date of the OV chip card. Could you pls kindly let me know the expiry date of my OV chip card so that I can block the card and request for a replacement.
I have lost my personal OV Chipkaart, I have my card number but I don’t have expiry date. Please help!!
If there was an NS subscription on it, contact NS Customer Service (phone, chat, Twitter or Fecebook).
If not, contact OV-chipkaart via https://www.ov-chipkaart.nl/service-and-contact.htm
Hi
I have lost my personal OV Chipkaart, I have my card number but I don’t have expiry date. Please help!!
An alternative is to go to https://www.ns.nl/selfservice/producten (the old Mijn NS page) and click on ‘Tonen op te halen producten’ for your card. Geldig tot: is the end date.
Edit: the old page doesn't work anymore
For this, you should contact customer service directly. Usually, this is most easily done by phone, as they are available 24/7 at 030-751 51 55. You may also try to contact them by chat (click the link Chat with NS on this page) or by sending a message on Twitter or Facebook.
Hi Bernie-787, and welcome to the NS Community!
What a shame you have lost your card. If you want to know the expiration date of your card you can contact our Customer Service for this.
It's also possible to contact OV-chipkaart to block your card, instead of doing so online. You can find their contact details here.
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