I did not receive my OV chip Kaart

  • 6 October 2021
  • 1 reactie
  • 35 Bekeken

Hello, I’ve ordered an OV chip Kaart on the 23rd of September and still did not receive it. 
Could you please help me with that? 
payment reference: PC05300015911163


Beste antwoord door Laura NS 6 October 2021, 17:27

Bekijk origineel

1 reactie

Welcome to our NS Community, DanielaCh. How unfortunate that your OV-chipcard didn't come in yet. Did you order this on with a season ticket? Or did you order it through

If you ordered with us, then please get in touch with our customer service so they can look at the possibilities for you. Get in touch with OV-chipkaart themselves if you ordered there.