A few days ago I requested my personal OV card, but I haven't received it yet and the payment is made. If I present it as a loss I must pay € 11. what should I do?
Beste antwoord door Thom
It normally takes five working days. OV-chipcards are not provided bij NS, but by OV-Chipcard. You can contact them, but if your ‘few’ days are less than five, just wait.