Lost ov chip card

  • 4 februari 2020
  • 1 reactie
  • 68 Bekeken

I just lost my ov chip card in transit from Heemskerk to Amsterdam. 


What to do now?

I need to go home and get a new card I suppose. 

1 reactie

Hello ElanaP and welcome to the NS Community.

You can replace your OV-chipcard through this website. Secondly you can, if you are using a regular NS season ticket for a year, get the season ticket on a second card for 12 days. Please contact our Customer Service for assistance with that. You will need an anonymous OV-chipcard for this. You can purchase the card at the card machine. Does this help you?