Skip to main content
Antwoord

no discount applied for off peak

  • March 10, 2023
  • 3 reacties
  • 144 Bekeken

Hello
I subscribed for weekend unlimited option and i know i can get discount for offpeak hours.

But when i check my travel history, there is no discount for the price. My check in time is not peak hours. 

Can you explain about this?

 

Beste antwoord door Tochjo

i know i can get discount for offpeak hours.

That's only if you added this option when you ordered the season ticket:
 

 

It seems like you didn't.

3 reacties

Tochjo
Forum|alt.badge.img+4
  • Antwoord
  • March 10, 2023

i know i can get discount for offpeak hours.

That's only if you added this option when you ordered the season ticket:
 

 

It seems like you didn't.


  • Auteur
  • Op het juiste spoor
  • March 10, 2023

if i added now, can i get discount at the last month?


Tomas NS
  • Oud Moderator
  • March 10, 2023

Unfortunately, it is not possible to settle missed discount afterwards, even if you added the discount option now.

 

edit: I answered your question in this topic, @Jungyoon Kang, and have removed the new topic on the same subject.