My reference number is ****.
My name - *****
information modified by moderator to protect privacy
Beste antwoord door Jouke NS
As you probably noticed I have removed some information from your original post to make sure that no one can run away with your personal data. Furthermore, I would like to advise you to contact the Customer Service OV-chipcard about your new card. They are the company that is responsible for producing and shipping the card. NS can not see what the status of your new card is or track down where it is at this moment.