beantwoord

OV-chipcard order

  • 11 september 2019
  • 1 reactie
  • 72 Bekeken

Hi I have a question. I ordered and paid 5€ to get the 40% discount but somehow when I try to look it up in my account it‘s not added to it. How can I check that it is applied to my account?
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Beste antwoord door Robert B 11 september 2019, 21:10

Welcome to the NS Community!

It (NS Flex Dal Voordeel) will show up in your Mijn NS account within an hour or two.

Don't forget to load it (Reizen op Rekening) on your card, see here for where you can do that (choose pick up order/bestelling ophalen).

If you ordered NS Flex on a new card, the starting date is always 7 days after ordering. Your 'Mijn NS' account will show it by then.
Bekijk origineel

1 reactie

Badge +3
Welcome to the NS Community!

It (NS Flex Dal Voordeel) will show up in your Mijn NS account within an hour or two.

Don't forget to load it (Reizen op Rekening) on your card, see here for where you can do that (choose pick up order/bestelling ophalen).

If you ordered NS Flex on a new card, the starting date is always 7 days after ordering. Your 'Mijn NS' account will show it by then.

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