Beste antwoord door Erryt NS
Hello ryanwilson, Welcome at our forum,
That's a pity that you did pay the full amountfor this journey. The best thing to do right now is to reach our customer service to solve this problem. You can reach them by phone: 030 - 7515155 (24/7). You can also chat with a fellow worker (click on 'live chat' to start a conversation) or send us a message via Twitter or Facebook.