Dear Sir/Madem
I used train rotterdam central to amsterdam central and amsterdam central to Alkmaar on 4th June. But I already had have weekend free ticket but I have forgetten apllying for purchase order. Is there any possibilities that I can refund my money back?
Respectfully yours,
Hello Ebrar Özbek Ekiz, Welcome at our community,
The best thing to do is to reach our customer service. My colleagues can help you with this request. Due to the system failure, it is currently very busy.
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