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Replacement card - What's the expiry date?

  • 30 March 2017
  • 28 reacties
  • 3812 Bekeken
M
Hi everyone,
I have lost my personal card and want it replaced but when I try to add this card to my account, the system asks me for the expiry date- which I don't know. Do you know how can I check the expiry date of my card?
I know it was issued on :ingangsdatum:
6 oktober 2016
And i know the card number, I'm only missing the expiry date

thank you very much!!
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Beste antwoord door Thomas NS 30 March 2017, 19:38

Bekijk origineel

28 reacties

A

Hey Ancela. Welcome to the NS Community. You can follow the advice already given in this topic. You can contact our Customer Service to find out what the expiration date of your card is.

Dear Daniel, thanks for your reply. However, I’ve been trying to contact them since yesterday, but they said that the system is not working. I wonder if there are any other easier option to block the card. Thanks 

Daniël NS
Rank
Reputatie 6

Hey Ancela. Welcome to the NS Community. You can follow the advice already given in this topic. You can contact our Customer Service to find out what the expiration date of your card is.

A

As promised I have looked into the OVchipcard details of Medion and gave him the expiration date that was needed for ordering his duplicate (replacement OV-chipcard).

HI Thomas, 

I lost my OV-chip card and I found the same issue. How can I solve this? 

Thanks in advance. 

Mark NS

Hi Zoika Loenko, welcome to the NS Community. 

If there's a subscription on the lost OV-chipcard, the expiration date should be visible in our system. You can contact the customer service by phone, chat, Facebook or Twitter for further information and otherwise the customer service OV-chipcard also should be able to help. 

Z

Hello,

I’ve lost my OV-chipkaart. I would like to replace it. I don’t know its expiry date. Can you please help me?

Thank you! 

Rizana NS

 

Hi,
I have lost my personal card and want it replaced but when I try to add this card to my account, the system asks me for the expiry date- which I don't know. Do you know how can I check the expiry date of my card? 

Hi Todor, welcome to our community. You can contact our customer service to check it. You can reach them online or by telephone on 030 751 51 55. 

T

 

Hi,
I have lost my personal card and want it replaced but when I try to add this card to my account, the system asks me for the expiry date- which I don't know. Do you know how can I check the expiry date of my card? 

Robert B
Badge +3

In addition to the above,

If you have an NS subscription, you can check the expiration date of your card by going to https://www.ns.nl/selfservice/producten and then click Tonen op te halen producten.

Don’t worry if anything else shown on that page is incorrect, the Geldig tot date is what you need :rofl:

Alles hier post ik op persoonlijke titel, ben geen NS medewerker.
Stijn NS
Dear NS,
I have lost my personal OV chip card with a NS season ticket with it. I have my card number with me but I do not have the expiry date of the OV chip card. Could you pls kindly let me know the expiry date of my OV chip card so that I can block the card and request for a replacement.
Good afternoon ana figueiredo. As I wrote in my previous message, you can contact our Customer Service for this, via Chat, Social Media or telephone.
A
Dear NS,
I have lost my personal OV chip card with a NS season ticket with it. I have my card number with me but I do not have the expiry date of the OV chip card. Could you pls kindly let me know the expiry date of my OV chip card so that I can block the card and request for a replacement.
Stijn NS
Good morning M.M Martinho and welcome to the NS Community!

In addition to the link that Robert B gave, if you still need the expiration date of the OV-chipcard, you can contact our Customer Service. My colleagues will be able to check the expiration date. We're available 24/7 via telephone and Social Media.
Robert B
Badge +3
See https://www.ov-chipkaart.nl/terminate-or-replace/reporting-a-card-lost-or-stolen.htm
Alles hier post ik op persoonlijke titel, ben geen NS medewerker.
M
Hello. I have lost my OV chipkaart and want to cancel it as soon as possible. How can I know the Expiration date? Whiteout knowing it I cant cancel it online.

I know the date when the NS Flex product started 20-08-2019 and i did the order and online payment for it on the 13-08-2019

Thank you

Carolina Martinho
Jouke NS
Hi Tali K and welcome to the NS Community.

Please use the advise Thom gave, just one comment before yours.
T
Hi!
So I lost my card and I'm trying to get a replacement, but I don't have an expiry date. What do I do?

Tali
Thom
Reputatie 7
Badge +4
There is no need to. Contact Customer service as well.
Niet de réiziger op 1, 2 en 3, maar de betálende reiziger op 1,2 en 3! Wat meer controle en handhaving roept geen agressie op, maar voorkomt het juist. De opgekropte ergernis van de betalende reiziger mag best wat meer meetellen.
A
Hi there,

I have lost my personal ov chip kaart and would like to order a new one but can't remember the expiry date.

Would appreciate any help!

Ailsa
Thom
Reputatie 7
Badge +4
Contact Customer service 030-7515155.
Niet de réiziger op 1, 2 en 3, maar de betálende reiziger op 1,2 en 3! Wat meer controle en handhaving roept geen agressie op, maar voorkomt het juist. De opgekropte ergernis van de betalende reiziger mag best wat meer meetellen.
kburnik
Hello, today I've lost my OV-Chipkaart and wish to make a replacement.

I have the number of the card but I don't know what the expiry date was on my card.

Could someone please help me with finding out the expiry date of my card?

Thank you!

Kind Regards,
Konrad
Arnold NS
Hi VictoriaCF and welcome to the NS Forum!

Your question should be answered by now. Am I right?
VictoriaCF
Hi I have the same problem. I have sent a message on your FB page but no response.
Thomas NS
Reputatie 7
If you send me a private message (click on my name and choose 'stuur bericht') with your initials, last name, date of birth, zip code, housenumber and OV-chipcardnumber, I'll have a look.
samanthahew
Dear NS,
I have lost my personal OV chip card with a NS season ticket with it. I have my card number with me but I do not have the expiry date of the OV chip card. Could you pls kindly let me know the expiry date of my OV chip card so that I can block the card and request for a replacement.

Kind Regards,
Samantha
Miriam NS
UPDATE: I've received a private message from Susie and provided her with the expiration date.
Miriam NS
Hi Susie Chen, please send me a private message with the following details:

- Full name
- Postal code and housenumber
- Date of birth
- OV-Chipcardnumber

You can send me a message by clicking on my name and then on 'Stuur bericht'.

Reageer


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