temporally cancelling

  • 8 april 2021
  • 2 reacties
  • 51 Bekeken

Hi my name is Vanessa. 

I would like to ask you to temporary cancel my subscription since nowadays I have a lot to do at my University. I'm not planning to travel in this days.


My OV-chipcard number is: **** **** **** ****






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2 reacties

Reputatie 7
Badge +4

You can not pause a subscription, but there is a workaround. Cancel your subscription and do take a new one, called Flex zonder abonnement ( this is without subscription) at zero cost. You can do this with your old Flex-subscription after a month and with a classic subscription at any time. With Flex without subscription you can buy a new one at any time.

It is a workaround, but it works like what you intend to do.

If you already have an NS Flex, you can change it immediately via My NS or via our customer service. If you have a classic subscription, it is best to contact our customer service to terminate it or change it to a free NS Flex basic subscription.