beantwoord

why wont my reset password email come through?

  • 8 november 2019
  • 1 reactie
  • 35 Bekeken

hi, 

my subscription runs out tomorrow but i cant get onto my account to renew it as i cant remember the password and everytime i click reset password it doesnt send me the email to reset, can you please help me?

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Beste antwoord door Danny NS 8 november 2019, 19:32

Hi jessnorman1 and welcome to the NS Community!

In the case you won't receive any password recover mail it is possible that you 1. Not have any Mijn NS account on this mail address or 2. you have received a mail to confirm your mail address but you have not yet confirmed it.

Bekijk origineel

1 reactie

Hi jessnorman1 and welcome to the NS Community!

In the case you won't receive any password recover mail it is possible that you 1. Not have any Mijn NS account on this mail address or 2. you have received a mail to confirm your mail address but you have not yet confirmed it.

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