Hi Community -
I used an OV-fiets in Schiedem for one day, but NS isn't recognizing it as returned. It's one of the new locks that works on an OV-kaart.
Has anyone else had this problem? How did you solve it?
NS told me I had to go back to the station (at my own cost), locate the bike and then go to a station in Amsterdam to confirm that the bike is returned. This really doesn't make sense as a solution.
I was hoping someone here may have had the same problem.
Thanks,
Rachel