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The worst NS system

  • 10 January 2022
  • 1 reactie
  • 79 Bekeken

I'm disappointed and unsatisfied with NS Flex system. I would say that system is stupid and corrupt, why? Because if you forget to check out, they will cost all your money (stealling actually) and there is no way to claim back. Yes, they always know how to take money from poor people by forcing everyone to use NS Flex. Moreover, trains always stop in nowhere and cause me a lot of problems while going to work, school or back home. Do you think 4.5 hrs to travel back home with the shitty system is worth to pay?

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Beste antwoord door Tochjo 10 January 2022, 07:51

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if you forget to check out, they will cost all your money (stealling actually) and there is no way to claim back

This is incorrect; you can request a refund of the correction fee. There is a maximum number of times you can do this, though, to prevent abuse (people who make long journeys without checking out who afterwards claim they've only made a short trip to a neighbouring station).
 

Do you think 4.5 hrs to travel back home with the shitty system is worth to pay?

If you have a delay of one hour or more, you can request a refund for the delayed journey. For long delays this refund will often be the entire journey fare, which effectively means you do not have to pay for that journey.

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