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Can I change my eticket, wrongly ordered?

  • 1 januari 2019
  • 1 reactie
  • 109 Bekeken

I mistakenly ordered a day return eticket for 2nd January instead of separate journeys on 2nd and 6th January. Can the eticket be changed, or do I have to buy a separate return ticket for the 6th?
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Beste antwoord door Tamzin 1 januari 2019, 10:49

Changing is not possible. However when you haven't yet opened the pdf-file with the ticket you can contact the customer service (030-7515155) and get the ticket refunded. However if you did already open the pdf-file no refund is possible anymore and you will have to buy a new ticket for your return journey.
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Changing is not possible. However when you haven't yet opened the pdf-file with the ticket you can contact the customer service (030-7515155) and get the ticket refunded. However if you did already open the pdf-file no refund is possible anymore and you will have to buy a new ticket for your return journey.

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