beantwoord

Change Date E-Ticket

  • 14 februari 2020
  • 3 reacties
  • 130 Bekeken

Hello,

I did a mistake on your website. I booked a train ticket for the 24th Feb instead of the 25th. Would it be possible to change the ticket as I literally just bought it and the trip is in more than a Week?  I look forward to your responses,

Thank you in advance,

Sincerely,

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Beste antwoord door mweiss 14 februari 2020, 11:05

Normally, an e-ticket can't be changed or refunded. However, it can never hurt to contact customer service https://www.ns.nl/klantenservice/contact by phone, chat, twitter or facebook and explain your situation. 

Bekijk origineel

3 reacties

Reputatie 5

Normally, an e-ticket can't be changed or refunded. However, it can never hurt to contact customer service https://www.ns.nl/klantenservice/contact by phone, chat, twitter or facebook and explain your situation. 

Reputatie 7
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It is not posible @mxmvnglst when nou have download the ticket.

Reputatie 6

It is not posible @mxmvnglst when nou have download the ticket.

 

Als je de taal niet beheerst is het misschien maar beter om niet te reageren, bovendien had @mweiss al een correct en klantvriendelijk antwoord gegeven.

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