Change the date of ticket

  • 19 juli 2018
  • 2 reacties
  • 108 Bekeken

I bought a day ticket and I choose wrong day. Is it possible to change the date?? I want change the date to 29!!!

2 reacties

Reputatie 7
No, in the order proces you are required to validate all data and info. If you tap accept, the ticket is made and activated. From then on,changes are not possible anymore
Hi Lydia Kim, welcome to our Community!

I'm sorry to read that something went wrong in the proces, but the answer of Slidestops is correct. We can't check if you travelled with this ticket or not and for this reason restitution is not possible.