Hello . I buy today morning e-ticket at 7 o'clock , the ticket not come on time ,and I back to home , and i go with my car to work . Where i should ask about my money back?
Beste antwoord door Thom
You can have your money back when you did not open or load your ticket. When you did, you will not have a refund. When you did not open the ticket, contact Customer Service. English is spoken.
Rules are very strict as you cannot check whether the e-ticket has been used or not.