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E-ticket is not delivered

  • 19 augustus 2019
  • 1 reactie
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I bought an online ticket and it was charged in my account but I didn't get any email or code to use. I only speak English so there's some things in the app that aren't translated and I've had trouble calling, so I would appreciate any kind of help.
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Beste antwoord door Laura NS 19 augustus 2019, 11:37

Hi Gara and welkom to our NS Community!

This is a very unfortunate situation. You had best get in touch with our customer service so they can check where your ticket is/-what the solution is in this case.
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1 reactie

Hi Gara and welkom to our NS Community!

This is a very unfortunate situation. You had best get in touch with our customer service so they can check where your ticket is/-what the solution is in this case.

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