beantwoord

Help needed for a Chipcard.

  • 10 januari 2019
  • 2 reacties
  • 83 Bekeken

Hello i have a little problem here, today about 16:00 i bought a train ticket from the train station in bergen op zoom and i want to travel to eindhoven airport, i did all correctly but i didnt saw where to select date so i payed and got ticket, which is valid till 00:00, and i need to travel 01.11 5:45 in the morning, i really hope there is some way for a refund of exchange a ticket.
Thank you,
Haroldas Samys

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Beste antwoord door MoDe 10 januari 2019, 18:05

you can go to a service desk of NS and they will pay the price of the wrong ticket back
Bekijk origineel

2 reacties

Hello Heroldas and welcome to the NS Community.

The response MoDe gave you is correct. The customer service desk is the place to go for this problem. Can you let us know if you where successful?
Reputatie 7
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you can go to a service desk of NS and they will pay the price of the wrong ticket back

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