i entered a wrong email address

  • 30 April 2020
  • 1 reactie
  • 108 Bekeken

I bought a ticket from NS app but I mistakenly entered a wrong email so I didn't receive an email with e-ticket what can I do



Beste antwoord door Tochjo 30 April 2020, 07:19

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You need to contact customer service directly and have them send the ticket to the right email address. Usually, this is most easily done by phone, as they are available 24/7 at 030-751 51 55. You may also contact them by chat (click the link Chat with NS on this page) or by sending a message on Twitter or Facebook.