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No reaction after cashing the coupon!

  • 5 juni 2015
  • 2 reacties
  • 79 Bekeken
Aleksandra
Hello! I bought a ticket online one week ago and today i cashet the coupon with the code and filled everything, pressing bestell en order a new code (that was pressed by mistake). After that nothing came on my mail for few hours now, and I cant do that with the same code anymore... Will the ticket be sent to my mail or what should i do to get it? My trip is planned for tomorrow !!! Thank you
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Beste antwoord door Marleen NS 6 juni 2015, 11:23

Hi Aleksandra,



Did you already receive your ticket on your e-mail? Did you also check your spam inbox?

If you still haven't received your ticket I would advise to call the customerservice, which you can reach through this number: 030 -7515155
Bekijk origineel

2 reacties

Thom
Reputatie 7
Badge +4
A phonecall is te best way: 030 -7515155. English is spoken.
De verhuftering de wereld uit, om te beginnen uit de trein.
Marleen NS
Hi Aleksandra,

Did you already receive your ticket on your e-mail? Did you also check your spam inbox?
If you still haven't received your ticket I would advise to call the customerservice, which you can reach through this number: 030 -7515155

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