I have been charged in my bank account with trips that I have not done. I was out of the Netherlands since Nov. 1st 2018, came back. Feb the 2nd and I had the OV with me all the time. However I had the following debits on: Nov 5th 20.40 euros, Nov 5th 3.8 euros, Dec 5th 3.85euros and Feb 4th 5euros.
Someone else is using my account. Can you please help me with this?
Beste antwoord door Jouke NS
With the details Kare provided, I was able to find out that another person is using the same bank account, which explains why money got deducted without Kare travelling. Unfortunately, due to privacy laws, I can not tell her who the other person is. I did advise her to check her bank account and contact her bank about this problem.