beantwoord

ticket refund

  • 7 mei 2021
  • 1 reactie
  • 92 Bekeken

Dear,

 

I recently bought a ticket to the website but I had to cancel my travel, I wanted to know if it's possible to be the refunded

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Beste antwoord door Thom 7 mei 2021, 12:03

In the case you downladed it, or put it on your phone, or made a print, it will not be refunded. Otherwise, contact Customer Service. It is not possible with an e-ticket to check whether it has been used or not. They can however see that it is downloaded or not.

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1 reactie

Reputatie 7
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In the case you downladed it, or put it on your phone, or made a print, it will not be refunded. Otherwise, contact Customer Service. It is not possible with an e-ticket to check whether it has been used or not. They can however see that it is downloaded or not.

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