I travelled last Friday to Wijgmaal in Belgium with an online NS international ticket. Unfortunately I have check-out with my OV chipkaart in Roosendaal to buy something during the 20 min waiting time. 10 euros were deducted. How can I claim the money back?
Beste antwoord door Tamzin
What you have done is not allowed, you should have passed the gates at Roosendaal with your international ticket. You can contact the Customer Service.