A deduction of 51.20EUR was tasks from my account today and there should be no reason as to why this should have happened as I have not brought any NS products and do not subscribe to 40% Travel discount. However, I did make a payment for train tickets to London St Pancras, however, this was made on my credit card and was only for 40EUR.
The Order Number is: xxx
Please could you tell me what exactly is happening with this deduction and how I can obtain a refund.
Edit: personal information
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