beantwoord

Unknown deduction from my bank account

  • 16 februari 2020
  • 5 reacties
  • 166 Bekeken

Hi

 

I’ve received a €17.70 deduction from

 

NS GROEP IZ NS REIZIGERS

 

I have an OV Fiets but haven’t used it since the start of January. Would the charge just have been made?

 

Thanks

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Beste antwoord door mrfreeze 16 februari 2020, 21:29

My guess: you rented an OV-bike twice, and returned it at a different location one of those times :sunglasses:

Bekijk origineel

5 reacties

Reputatie 7
Badge +3

OV-Fiets is invoiced once a month. You can find all invoices in your MijnNS account to see what they are for.

Reputatie 7
Badge +3

My guess: you rented an OV-bike twice, and returned it at a different location one of those times :sunglasses:

Reputatie 7
Badge +3

Or once, but for 2 days. 

Hi MurrayFGray. Welcome to the Community!

My guess would also be that is does have something to do with your OV-bike product. Like Momo said you can find the invoice in your Mijn NS account. 

You can also contact our Customer Service to find out what these costs are for exactly. 

Many thanks all - I see now that it was dropped off at a different location

 

Your help is appreciated

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