Wrong day ticket

  • 3 november 2018
  • 4 reacties
  • 140 Bekeken

Hi,

I made a mistake while buying tickets from Amsterdam Centraal to Rotterdam Centraal.

I was trying to buy tickets for today (3 Nov), but unfortunately I bought tickets for tomorrow (4 Nov).

I already bought new tickets for today and I'm on my way to Rotterdam.

Do you know if I can get a refund for the tomorrow tickets that I will not use? Can I sell those tickets somehow?

Best Regards!

4 reacties

Reputatie 7
Badge +3
If it's an e-ticket the answer is no. The reason is that fraud cannot be excluded.

If you bought the ticket from a ticket machine you can get a refund at any ticketcounter.

The same thing happened to me! Does NS have a way to just donate € 19? That would be more efficient than purchasing a Dagje uit and choosing the wrong day :)

Reputatie 7
Badge

If it's an e-ticket the answer is no @webb 

The reason is that fraud cannot be excluded.

If you bought the ticket from a ticket machine you can get a refund at any ticketcounter.

Wow, @AbbeyRoad, are you a robot?

Reageer