Wrong Name in Ticket

  • 24 July 2019
  • 2 reacties
  • 134 Bekeken


I've ordered an ticket via the mobile app for the first time and did a mistake - we're traveling with two persons and I've entered the same name for both tickets - so I've got two tickets for the same trip with the same name - is this a problem?


Beste antwoord door Danny NS 24 July 2019, 20:49

Bekijk origineel

2 reacties

Hi Argbeil and welcome to the NS Community!
The customer service can help you with this question. You can find here how to contact us.
Badge +3
Officially it's not allowed but as long as you travel together and explain "I set the amount of tickets to 2" to a conductor, you will not get into trouble. Especially if the surname is the same as yours.