beantwoord

Wrong ticket

  • 22 februari 2019
  • 1 reactie
  • 81 Bekeken

Hello,

I just bought a ticket from Enschede to Eindhoven, but I wanted to buy it FROM eindhoven to Enschede.

Can it be used as well?
Or the ticket must be cancelled? Is it possible to get money back?

Best,
Caterina
icon

Beste antwoord door Thom 22 februari 2019, 14:33

I do not like to tell you but: There is no way to get your money back or to change it when it is an e-ticket, unless you did not download it. In that case contact Customer Service.



It can definitely not be used in the opposite direction as well.
Bekijk origineel

1 reactie

Reputatie 7
Badge +4
I do not like to tell you but: There is no way to get your money back or to change it when it is an e-ticket, unless you did not download it. In that case contact Customer Service.

It can definitely not be used in the opposite direction as well.

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