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Reacties geplaatst door Amsterman

2 Reacties

A
AmstermanOp het juiste spoor
gevraagd in Abonnementen

purchased ns Flex, attempted to load product at machine, no luck

Note: you CAN expect problems as this combination very often will NOT work as 2 on the same card-though this also depends on what ´prodcuts´ you have ordered You must use/open the site to see in mijnNS-and NOT on the holy fone I added Dal Vordeel through NS and easy flex through GVB. is this combination problematic? Also, since I am not traveling with a balance, will I be able to use my personal ov chipkaart for connexxion buses? or do I need to sign up for a travel product for connexion? thanks!

10
Stijn NS
1 jaar geleden
A
AmstermanOp het juiste spoor
gevraagd in Abonnementen

purchased ns Flex, attempted to load product at machine, no luck

Hi Amsterman, and welcome to the Community! Have you added your card to the Mijn NS-account? You should then be able to see your products. If it still doesn't show up I would advise you to contact our Customer Service. They can take a look at your contract. This is the message I receive on Mijn NSHet is op dit moment niet mogelijk om een kaart toe te voegen. Probeer het later nog eens. (It is currently not possible to add a card. Please try again later).I followed the instructions from the email I received after purchasing NS Flex. I added the product at an NS pick up point. However I still receive this message in mijn NS under “My Products”- U heeft geen producten” thanks for any additional advice.

10
Stijn NS
1 jaar geleden
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